Prepare the information before the stressful moment

Know what matters—and where to find it.

A useful emergency home record helps household members locate essential controls, follow an established plan, and reach the right authority with less uncertainty.

What belongs in an emergency home information guide?

Keep safe meeting and evacuation context, emergency and property contacts, exact locations of the main water shutoff and electrical panel, utility-provider instructions, safety-device details, and accessibility or pet considerations—without storing passwords, access codes, or hazardous repair instructions.

LocateUse a photo and plain-language path to each essential control.
IdentifyRecord labels, model details, provider, and who may operate it.
PracticeConnect records to a household plan that people understand.
ReviewRecheck after a move, renovation, provider change, or new resident.

1. Start with people and the plan

A home guide supports an emergency plan; it does not replace one. Record the outside meeting place, evacuation considerations, an out-of-area contact, the property manager or building contact where relevant, and how the household accounts for children, older adults, disabilities, pets, and essential medication or equipment.

  • Local emergency number and non-emergency contacts
  • Household meeting place and evacuation routes
  • Out-of-area contact chosen by the household
  • Landlord, manager, HOA, building desk, or utility contacts as applicable
  • Where the current plan and emergency supplies are kept

2. Map critical controls

For each control, save a wide photo for context, a close photo of the label, a plain-language path, and any official provider instruction. Avoid ambiguous notes such as “in the basement.” “Utility room, west wall, behind the labeled access panel” is more useful.

RecordHelpful detailBoundary
Main water shutoffExact location, valve type, photo, utility contactDo not enter an unsafe or restricted space
Electrical panelLocation, service label, circuit directory, electricianDo not open equipment or perform electrical work
Gas serviceMeter location and emergency utility numberAct only under current utility or emergency direction
Heating and coolingThermostat, service switch location, providerDo not diagnose combustion or electrical hazards
Building systemsApproved controls and management contactRespect shared-system and tenant restrictions

3. Keep safety-device context current

Record smoke and carbon-monoxide alarm locations, manufacturer, model, manufacture or replacement date where visible, power type, and the date of completed tests. Also document the location of fire extinguishers and other household safety equipment without implying that an unverified item is ready for use.

The U.S. Fire Administration recommends smoke alarms in every bedroom, outside sleeping areas, and on every level, along with regular testing and replacement based on current guidance and manufacturer instructions. Requirements can vary, so consult the local fire authority and current official sources.

4. Build a five-minute reference

  1. Open with the safest action. In immediate danger, leave and contact emergency services from a safe place.
  2. Show locations before explanations. A clear photo and path are easier to scan than a long paragraph.
  3. Name the authority. Save the utility, manager, or qualified professional connected to the system.
  4. Keep instructions sourced. Link to a current provider or manufacturer page instead of rewriting hazardous procedures.
  5. Make it available offline. Keep an appropriate copy accessible when power or connectivity is unavailable.

5. Review without creating new risk

Remove access codes, security routines, private schedules, full financial account numbers, and images that reveal keys or broadly reusable credentials. A safety reference should help authorized people find essential information without becoming a map of household vulnerabilities.

Authoritative sources

Check the latest local requirements and provider instructions for your specific home.

Preparedness questions

Clear information, responsible boundaries.

What emergency information should every household know?

At minimum, household members should know how to contact emergency services, the safe meeting place and evacuation plan, where the main water shutoff and electrical panel are, who may operate them, and where current utility and property contacts are kept.

Should a home emergency guide include passwords or alarm codes?

No. Record where an approved person can securely obtain a credential, not the credential itself. Persistent codes, recovery keys, and passwords create unnecessary risk in a broadly accessible home guide.

Should I shut off gas during an emergency?

Only follow current directions from the gas utility, fire department, emergency officials, or another qualified authority. An organizational checklist cannot determine when gas should be turned off or safely restored.

Does documenting a smoke alarm mean it is working?

No. A record is only a reminder of location, model, age, and completed testing. Follow current alarm instructions and fire-authority guidance for placement, testing, batteries, replacement, and escape planning.

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Create a calmer home reference.

Download HouseManual for iPhone, iPad, or Android and document essential locations while everything is calm.